Admin Clerk (Online Shopping) - Shoprite Group

The Furniture Division of the Shoprite Group, Africa's largest retailer, currently has an exciting opportunity available to join our Furniture Online team. This opportunity will have you operating in a fast-paced furniture retail environment. If you have a good administrative background and great Excel skills, then this is the role for you.

Job Objectives

• Effectively process Online Orders, Lay By's and Credit Applications
• Operate in a Call Centre environment to liaise with customers regarding their Online Order or Credit Application
• Communicating with customers, stores, DCs and Courier Companies to ensure every customer is assisted
• Liaising with stores, DCs, Buyers and Suppliers for orders, booking dates, stock availability, service calls
• Filing and General administration
• Must be willing to work shifts and excess hours due to our extended trading hours
• Must be willing to perform evening and/or night work
• Must be able to work on weekends including Sundays and Public Holidays

Qualifications

• Grade 12 is essential

Experience

• Retail or Online experience will be advantage

Knowledge and Skills

• Computer Literacy (MS Office)
• Communication skills – both written and spoken
• Phone etiquette
• Understanding of an Online Shopping (E-Commerce) environment