Market Compliance and Sensory Specialist: Bryanston - Nestle

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Market Compliance and Sensory Specialist: Bryanston - Nestle

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In this role you will be responsible to:

  • Ensure the right implementation of a multidimensional food safety program and ensure regulatory and product compliance in ESAR.
  • Ensure market regulatory compliance and drive its improvement.
  • Drive consumer and customer satisfaction and improvement projects in the factory.
  • Establish, maintain, and optimize the Chemical contaminant Monitoring System in ESAR.
  • Animate the Compliance Specialist network in ESAR and develop its competency, conduct training & coaching sessions as well as gap assessments.
  • Target Zero compliance incidents in the market using a proactive approach. Support local crisis management team for food safety-related issues.
  • Provide specific support on food safety areas during Innovation and renovation projects.

A day in the life of a Market Compliance Specialist:

People and know-how:

  • Promote Food Safety & Compliance awareness across whole ESAR. Contribute to competence development of Compliance and Food Safety Managers across ESAR. Develop Quality Specialists.

Quality mastership:

  • Demonstrating the compliance status by factory and consolidation at market level.
  • Implementation and management of market compliance KPIs in line with GI requirements for Parameter and Product Compliance status.
  • Regular review of factory monitoring plans against all requirements for finished products, raw Material & packaging materials.
  • Facilitate the preparation and updating of monitoring plans between factory QM, Regulatory Affairs for validation with NQAC and other stakeholders.



  • Ensuring that monitoring schemes are implemented in the factories.
  • Performing regular gap assessment for all products (categories) for regulatory requirements and best practices.
  • Guidance in root cause analysis and challenge corrective action planning to correct non-compliances.
  • Proposing corrective actions to factory quality assurance and applications groups.
  • Keep overview on compliance requirement changes (e.g. new directives) and their communication to factories.
  • Developing compliance tools and resources to facilitate the compliance assessment process (e.g. maintenance of the compliance team room) for: Finished products, Raw Material & Packaging materials.
  • Provide guidance to factories on application of statistical tools (e.g. SPC, QStat) and support for ongoing projects and their initial definition.
  • Overseeing Quality requirements for IMS briefs.

Support Tender process:            

  • Technical document preparations, sending of the samples for analysis, COAs generation, confirmation of compliance, Liaison with import markets for ISO certification documentation.
  • Generation of COAs for external customers.
  • Attending to specific customer and market-customer queries and requirements.
  • Trending, analysis, for consumer feedback and reporting of imported product consumer complaints at a market level and escalation of potential issues to producing factories.
  • Management of the ENGEGE tool (admin, training, and reporting)
  • Coordination of defect reduction projects based on market objective. Project initiation and follow through with factories for reduction of product defects to reduce Consumer Complaints.
  • Training and development of factory consumer complaint and sensory pillars to ensure competent individuals are available at all sites to perform sensory assessments and execute improvement projects for defects.
  • MRQ preparation and improvement plan implementation –Covers MRQ document as well as COQM and zone MRQ.

Quality auditing and verification:

  • Verify that the Nestlé Food Safety Management System is in place in ESAR in each factory, licensee, and co-packer. Ensure in case of deviation, root cause analysis, correction, and knowledge sharing.

Technical Assistance:

  • Assist Quality Assurance Managers, Food Safety Managers, Hygienists, Quality Specialists, and their factories in ESAR.

What will make you successful?

  • Degree in Food Science or equivalent in Microbiologist or Chemical
  • Minimum 5 years of working experience in Quality Management or Application Group or other quality leadership role in a multi-Products Factory
  • Experience in successfully implementing quality assurance programs (preferably Food Safety Management Systems):
  • Leading part of a change effort
  • Participating in audit/project teams and/or improvement projects with more senior staff members
  • Establishing networks of peers, in markets or factory



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