Specialist: Physical Security - Absa Bank

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Specialist: Physical Security - Absa Bank

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The purpose of the role is to support the Manager: Investigations and Crime Intelligence – Africa Security in the task of implementing and executing responsibilities in respect of the investigation of serious and violent crimes targeting the Absa Group and to undertake such investigations

Job Description

Investigation of Serious and Violent Crime:

  • As directed by the Manager: Investigations and Crime Intelligence attend all serious and violent crime scenes targeting Absa with the initial objectives of preserving evidence and identifying witnesses.
  • Apply relevant investigative skills and legal knowledge to collect, classify and preserve all physical evidence available at the scene in cooperation with the SAPS investigators on the scene
  • Document the legal requirements of the chain of evidence.
  • Gather and preserve all relevant information and/or intelligence that can be retrieved from CCTV footage and alarm systems.
  • Identify and interview all witnesses to the incident being investigated. Obtain statements from witnesses that comply with constitutional and legal requirements and of a standard that can be submitted to prosecutors to lead evidence for a prosecution.
  • Identify non-material witnesses or potential informants who may be able to assist with the investigation through the tasking of informers and witness statements.
  • Utilize all applicable technological tools to augment the investigation.
  • Compile an electronic and hard copy Investigation docket which should comply with internal requirements and external (SAPS) requirements and standards.
  • Drive the investigation with the objective of identifying, locating and assisting the SAPS in the arrest of perpetrators
  • Capture all case details into the applicable and required registers or computerized information management systems.
  • Investigate and provide evidence of employee misconduct or negligence with the view to instituting internal disciplinary proceedings where applicable.
  • Keep abreast of new developments in investigation best practice, methodologies and equipment through constant research on the internet and attendance of courses and seminars.



Liaison with SAPS and State Prosecutors:

  • Report all incidents to the SAPS if this has not been done at branch level.
  • Obtain confirmation that cases reported to the SAPS are allocated case reference numbers and the name of the SAPS investigating officer.
  • Meet/or liaise with SAPS investigating officer for case updates as often as circumstances require.
  • Facilitate police investigations by providing access to relevant witnesses in the bank
  • Develop and maintain working relationship with regional SAPS investigation management
  • Build partnerships with SAPS investigators and assist them with case presentation in the event of arrests and prosecution.
  • Develop and maintain working relationship with regional director of public prosecutions and relevant staff.
  • Assist public prosecutors in providing them with timeous evidence that can be used to guide witnesses and evidence presentation in court proceedings.
  • Identify and attend relevant local community policing forums and provide input regarding crime tendencies that can help to mitigate the risk in "hot spot" areas.
  • Interact closely with relevant bodies and attend relevant investigative and forensic forums, workshops and seminars. Interact with other relevant role players who have a direct- or indirect interest in the investigation such as other banking institutions.

Quantification of losses and recovery:

  • Ensure that losses suffered as a result of serious and violent crime incidents are accurately quantified and reported.
  • All assets and property recovered must be secured as prescribed by the Criminal Procedures Act until handed over to appropriate Law Enforcement Agencies

Internal Disciplinary and Corrective Actions:

  • Investigations must focus on the possible negligence or failure to adhere to procedures by bank personnel. Evidence gathered must be properly documented with a view to institute disciplinary proceedings
  • Request the institution of disciplinary actions against bank personnel who were involved with incidents and provide expert evidence during proceedings


  • Draft and issue daily reports and update setting out full details of investigation conducted and findings.
  • Provide the organization and Insurers (when required) with detailed reports with regards to the incident investigated within the agreed time frames / period. The report should include an investigation synopsis, hypothesis, methodology, findings, recommendations, etc. Recommendations should be based on risks identified and liability criteria during the investigation process.
  • Provide the Manager: Investigations with all necessary investigative information as required for the purpose of daily, weekly, monthly, quarterly and/or yearly reports.
  • Capture all reports compiled on the department's Management Information system on a daily basis.
  • Update records with regards to type of incidents, category of losses, details of perpetrators, modus operandi, etc.

Internal Client Liaison:

  • Build close working relationship with regional intelligence specialist.
  • Build sound working relationships with internal clients at regional level.
  • Works to understand local business imperatives, procedures and vulnerabilities to crime.
  • Attend meetings with the relevant line managers, regional managers, etc. when required with regards to incidents under investigation



Education and Experience Required

Essential Learning Required:

  • NQF Level 4 / Matric
  • National Diploma (or equivalent) in Forensic Science and/or Forensic or
  • Fraud Investigation or Investigative field or 3 Year National Diploma in Police Administration

Essential Experience Required:

  • Minimum 10 years’ experience in investigation of Serious and Violent crime

Preferred Requirements:

  • 7 years’ experience in investigation of Serious and Violent Crime or Organized Crime.

Essential Knowledge & Skills:

  • Serious crime investigation techniques and methods
  • Crime scene investigation techniques and methods
  • Forensic evidence management techniques and rules
  • Witness and suspect interview techniques
  • Preparation of SAPS-compatible crime dockets
  • Preparing criminal cases for public prosecutors
  • Briefing of public prosecutors
  • Knowledge of laws relating to criminal procedure
  • Laws relating to arrest, search and seizure

Preferred Knowledge Required:

  • Knowledge of Banking Practices

Competencies: (Maximum of 8 competencies)

  • Deciding and initiating action
  • Working with people
  • Coping with pressure and setbacks
  • Relating and networking Adhering to principles and values
  • Applying expertise and technology
  • Adapting and responding to change
  • Writing and reporting


  • Higher Diplomas: Law, Military Science and Security (Required)



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