Website Officer: ExeMan - South African Reserve Bank

The main purpose of this position is to manage and maintain the South African Reserve Bank’s (SARB) website and intranet (SARBhub) to enhance the profile and image of the SARB by consistently applying the brand and design principles in a professional manner.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Produce (including writing), manage and publish content for the SARB website and intranet, and ensure the consistent application of the SARB’s corporate identity and brand.
• Develop a framework for the SARB’s website and intranet to effectively manage and oversee both platforms.
• Create and manage the content plan for the website and intranet to ensure updated and relevant information.
• Oversee and ensure consistency of design, style, corporate identity and branding on the intranet.
• Produce summaries (blurbs) for the website when publishing media releases, speeches, publications, reports and other public documents on the website and intranet in a timeous and accurate manner.
• Produce, publish and update content on the SARB website and intranet, and ensure consistency of style, branding and corporate identity.
• Apply creative design principles in the production of new content for the website and intranet to create and develop engaging content.
• Develop a seamless user experience (UX) navigation process for new and refreshed content that is creative and consistent.

• Ensure content (videos, infographics, animation) on the website and intranet is linked to other digital channels such as YouTube, Twitter, LinkedIn and Facebook.
• Utilise appropriate web design and search engine analytical tools to maximise traffic to the website.
• Update the RSS feed database annually.
• Manage the website and intranet libraries to ensure easy access to brand, design and content elements and processes for web administrators across the SARB.
• Monitor, evaluate and report on the performance of the website and make recommendations on areas of improvement.
• Stay updated on technological and software developments related to websites and intranets.
• Work closely with the SARB’s Business Solutions and Technology Department to ensure continuous website and intranet functionality.
• Build and maintain relationships with key stakeholders to identify opportunities for the SARB to reach new audiences and expand the reach of existing ones.

QUALIFICATIONS

To be considered for this position, candidates must have:

• a minimum of a National Diploma (NQF6) in Web Design and Content Management/ New Media/Communications or an equivalent qualification; and
• a minimum of three to five years experience in communication, media or multimedia environment, with exposure to one or a combination of the following: website design on an Adobe Experience Manager (AEM) and/or SharePoint platform, website analytics and web content publishing.

Additional requirements include:

• industry, organisational and business awareness knowledge and skill;
• quality assurance knowledge and skill;
• excellent written and verbal communication skills;
• continuous improvement knowledge and skill;
• continued learning and/or professional development knowledge and skill;
• business continuity planning knowledge and skill;
• communications project management knowledge and skill;
• stakeholder management knowledge and skill;
• web design and UX skills;
• brand and corporate identity skills; and
• excellent writing skills.