Control Room Manager - Fidelity Services Group

eg. Accountant or Accounting or Kempinski



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Control Room Manager - Fidelity Services Group





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times in the Fourways Area.

Job Specification...

  • Fluent in English
  • Telephone Ethics and Communication
  • Experience in Excuquard, Listener, Milestone, Challager, Auto Cam
  • Compiling Reports / Investigations
  • CCTV Experience
  • VUMACAM Experience


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Minimum Requirements...

  • Grade A
  • Grade 12 / Matric
  • Drivers Licence and own reliable transport
  • Must Reside in Fourways Area.
  • Computer Literacy in MS Office, CCTV, etc
  • Must be able to work under pressure and for extended hours as and when required
  • Strong ability to work shifts
  • Work independently and within a team.
  • A minimum of 5 years’ experience in the Security Industry Control room or Call Centre
  • No criminal record or any Pending Cases
  • Must be reliable and trustworthy
  • Call Centre or Control Room Experience
  • Receiving complaints and informing management accordingly
  • Able to exercise and maintain discipline.

Core competencies:

  • Administration skills
  • Organizational skills
  • Communication skills
  • Honesty
  • Reliability
  • Problem solving skills
  • Managing of the control room personnel in all aspects of the control room
  • Ability to meet strict deadlines.
  • Numerical accuracy.
  • High methodical working methods are required.
  • Attention to details.
  • Ability to liaise professionally with personnel at all levels.


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Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

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