Business Analyst III at Nedbank

Job Purpose

To apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems; opportunities; needs; structure; policies and operations of the organisation on large; high risk and complex projects. To recommend solutions that enable the organisation to achieve its goals. To elicit and analyse the actual needs of the stakeholders; facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups. The senior BA has years of deep practical experience in the role; with repeated practice performing business analysis in a variety of complex situations.

Job Responsibilities

• Collaborate with stakeholders by managing conflict, agreeing on task and project requirements, and remaining impartial in requirements discussions.
• Facilitate requirements workshop, maintain group focus and leads discussion toward stated goals.
• Define business objectives, processes and requirements.
• Build, sustain and leverage relationships with persons within and outside area of immediate responsibility when gathering, validating and approving requirements.
• Manage client and stakeholder expectations.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example. Identify opportunities to improve or enhance processes.
• Add value to Nedbank by supporting the implementation of new processes, policies and systems.
• Deliver systems, products and projects by applying the standard Nedbank Business Analysis (BA) methodology. Deliver project results cost effectively on time and within risk parameters.
• Ensure improved results.
• Plan and monitor business analysis activities, communication approach, requirements management and analysis performance.
• Conduct and document requirements elicitation through the application of brainstorming, prototyping, etc
• Ensure work is completed to plan. Analyse and document the enterprise.
• Prepare business cases. Justify the investment for business initiative.
• Comply with risk standards - monitoring and take correcting if necessary.
• Deliver required output by ensuring work obstacles and problems are managed effectively.
• Assess and validate solutions and requirements.
• Support the achievement of the business strategy, objectives and values.
• Ensure knowledge management by sharing knowledge and industry trends with team.
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
• Ensure team success.
• Actively promote and contribute to the organisation's Business Analysis (BA) Centre of Excellence in defining the BA practices for the organisation.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant Bachelors degree 

Essential Certifications

• Relevant qualification in Business Analysis from one of the IIBA? Endorsed Education Providers contributing towards future certification.

Type of Exposure

• Built and maintained stakeholder relationships
• Completed Reports and Achieved Budgets
• Designed Workforce Planning Solutions
• Developed and Implemented Communications Strategy
• Manage internal process
• Managed Transformation & Innovation
• Managed Process Results
• Managed Relationships
• Managed Self and Team
• Supported Transformation, Change and continued Improvement

Minimum Experience Level

6 - 10 years working experience (business or IT) in various analysis roles. 4 years practical experience of the business analysis discipline.

Technical / Professional Knowledge

• Industry trends
• Principles of project management
• Research methodology
• Cluster Specific Operational Knowledge
• Information Technology concepts
• Object Orientation (Devlopers)
• Usability and GUI techniques
• Problem solving skills
• Modelling (ARIS /UML)
• End -to End Innovation Lifecycle Method
• BA Body Of Knowledge
• Risk And Security Practice