Receptionist - South African Civil Aviation Authority
Administrative / Secretarial Jobs In South Africa 2024Jobs In Midrand 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Overall, Purpose of the Job
- Receive and efficiently direct the clients accessing the SACAA to the required service area.
Front line
- To provide a friendly and efficient front-line service for the SACAA and its clients, by greeting, directing and assisting them get service.
Administrative Duties
- Receiving and recording of all documentation, mail and parcels delivered at the reception.
- Ensure that documentation received is dispatched daily through the normal processes.
- Review and record any documentation that is not collected for action within 24 hrs and report it to the Manager: Customer Relationship Management for further action
Emergency and Security Protocols
- Notify appropriate personnel of emergency/crisis situations or unusual behaviour or condition of clients in terms of OHS Act and Security protocols.
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Training of Entry level Client Services Officers
- Train entry-level front-line receptionist to enable them to perform all aspects required in terms of their key performance areas.
Requirements
Education
Minimum
- Grade 12
Ideal
- Post Matric Certificate in Customer Relationship Management / Public Relations / Communications / Frontline
Experience
- 2-5 Years in Client Services or Receptionist experience
HOW TO APPLY
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