Pharmacy Sales Assistant - Shoprite Willowbridge Plus

We seek a customer-focused, hard-working pharmacy sales assistant to ensure the smooth operation of in-store retail operations. Responsibilities of the pharmacy sales assistant include greeting customers, arranging visual displays, processing customer refunds, etc. You should also be able to identify customers' needs and suggest products that will best meet those needs.

Job Category: Retail

Job Objectives

• Handling payments and balancing sales and receipts according to company procedure.
• Be aware of new products and keep your product knowledge up to date.
• Restocking items and organizing the sales floor according to standard operating procedures.
• Regularly conducting price audits to identify and rectify price discrepancies.
• Processing customer payments using the stores' Point of Sale (POS) system.
• Maintaining product knowledge to offer advice and recommendations.
• Stay up to date on all promotions and special offers.
• Maintain visual merchandising standards.
• Conduct proper housekeeping.
• Handle all customer queries timeously and escalated to higher management when necessary.

Qualifications

Essential:

• Grade 12 qualification

Experience

Essential:

• At least 5 months of point of sale / till point experience within a retail environment.
• Proven retail sales experience.

Knowledge and Skills

• Computer literate.
• Bilingual, preferably fluent in Afrikaans and English.
• Engaging and friendly personality.
• Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
• Knowledgeable of stock-receiving procedures and merchandising standards.
• Solid understanding of customer service principles.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.