Credit Controller - Bryte Insurance Company Limited

Bryte Insurance Company Limited is the premier, proactive commercial risk specialist in Southern Africa. Applying our unparalleled sector insights, proven expertise and foresight, we partner with customers and brokers to protect their businesses and improve their risk profile across the continent. Bryte Insurance Company Limited approaches customer risk with purpose, proactively working with brokers and customers to enable better risk decisions.

Our opportunity

The role holder will be responsible to ensure the timeous collection and manage the activities of accounts to ensure the collection of outstanding premiums, managing long outstanding balances, ensuring appropriate accounting treatment, and effectively liaising with the underwriting and sales department.

To ensure the timeous reconciliation and clearing of accounts contributing towards a more accurate result of the outstanding premiums. To meet business objectives and maintain high standards of service.

Key Tasks & Accountabilities

Premium Collections & Account Reconciliations

• Receive assigned recon tasks and complete within agreed timeframes with Team Leader.
• Plan and prioritise workload appropriately – escalate to team leader when problematic.
• Request Payment from Broker monthly
• Allocate all premiums received
• Identify nature of dispute.
• Broker error – liaise with broker together with underwriting and sales team
• Endorsement not/incorrectly processed – initiate endorsement request – liaise with underwriting and sales team to correct

Unallocated cash reconciliations/premium collection dispute

• Reconcile unallocated cash
• Receive assigned recon tasks via workflow and complete within agreed timeframes with Team Leader.
• Plan and prioritise workload appropriately – escalate to team leader when problematic.
• Cash received for unprocessed underwriting instructions – contact broker for information and forward to underwriting for processing
• Bryte action required – instruction not processed or incomplete – initiate endorsement – liaise with Market Underwriting
• Bryte action required – payment shortfall – refund request assessment required

Premium collection dispute and reconciliation

• Receive assigned recon tasks via workflow and complete within agreed timeframes with Team Leader.
• Plan and prioritise workload appropriately – escalate to team leader when problematic.
• Call broker and request payment.
• Broker disputes statement, investigate, and negotiate payment
• Investigate and identify the discrepancy (Systems review, underwriting, sales team interaction)

Leadership Accountabilities

• Model behaviours that demonstrate commitment to Bryte’s guiding principles.
• Take action to manage your own personal development and encourage others to do the same

Qualifications and Experience

• Finance qualification
• Minimum 3-5 years experience in credit control

Capabilities

• Analytical
• Financial management
• Collaboration
• Initiative
• Problem-solving
• Strategic thinking
• Knowledge sharing
• Effective communication with internal and external stakeholders
• Detail-oriented, accurate and organized
• Prioritize tasks and complete duties within a specified time frame
• Strong Microsoft Excel skills