Senior Commodity Specialist: Containers & Automotive Products at Transnet

Position Purpose:

Lead the development and implementation of robust sales and commodity strategies for TFR towards the attainment of business objectives. Build and manage good customer relationships through sound contracting and contract management and the alignment of TFR service offerings with customer requirements.

Position outputs:

• Lead the development and implementation of comprehensive integrated sales and commodity strategy and programme for TFR to meet business and shareholder requirements as well as to ensure business growth and the future sustainability of the organisation.
• Facilitate the development of commodity-specific customer-focused solutions towards enhancing and sustaining positive customer experience.

Strategic management of customer relationships.

• Lead and facilitate the transformation of the specific sectors by creating strategies that support the enablement of new entrants and emerging miners.
• Lead the creation of commodity-specific capacity allocation processes and frameworks.
• Drive capacity creation initiatives in line with customer demands.

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• Lead revenue contract negotiations and contracting processes in line with Transnet’s contracting framework.
• Implement and manage contract management processes to give effect to contract compliance and revenue collection and protection.
• Customer focus transformation through customer experience management.
• Increase the share of logistics spend with existing customers and identify and increase market share in new market segments through commercial and freight logistics solutions.
• Ensure service consistency and proactive customer communication.
• Maintain strategic customer engagement plans including onboarding of new customers.
• Monitor customer preferences to determine the focus of sales efforts.
• Work closely with other customer-facing departments, such as the corridor customer care team and customer support, to ensure transactions move through the sales pipeline and seamless day-to-day management of customer requirements.
• Facilitate coal demand validation processes and commodity market analysis to provide input into the TFR long-term planning process and strategy development.

Qualifications & Experience:

• Bachelor's Degree in Business/Finance/ Commerce or appropriate related Commercial field or bachelor's degree in Commercial Law.

• MBA will be advantageous.
• 10 – 12 years of Commercial, Sales, marketing and Customer relationship management experience (3 years of managing key customer relationships) with at least 5 years at the Senior Management level.

• Requirement of trust and honesty in the handling of finances as per the National Credit Act Amendment 19.
• Must undergo Lifestyle Audit.

Standard Job Requirements:

• Driver’s license code 08
• Travel as required and approved

Competencies:

Knowledge:

• Strategy development, execution and implementation.
• Knowledge and understanding of Transnet’s mandate and business across the various operating divisions.
• Good understanding of TFR, its purpose, structure and processes
• In-depth understanding of salient commercial imperatives in the structuring of new transactions.
• Corporate governance.
• Policies, processes and procedures in SOCs for commercial transactions.
• In-depth knowledge of commercial contracts, contracting and contract management processes
• Project and portfolio management.
• Risk and opportunities management
• Due diligence processes.
• Understanding of global commodity markets and local industries
• Logistics and supply chain knowledge
• Solutions development and implementation processes

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Behavioural Competencies:

Strategy & Sustainability

• Strategic Thinking- Formulates strategies and business plans to achieve the overall organisation’s direction
• Commercial Awareness- Keeps abreast of internal and external factors that can impact the business
• Innovating- Generates new ideas or solutions by thinking "outside of the box"; reviews current processes or systems and
  identifies ways to optimise them

Inspirational Leadership

• Inspiring People- Leads by example. Inspires, motivates and empowers team members to do their best
• Managing Talent- Provides clear direction and sets performance standards/requirements for the team
• Leading Change- Leads and directs change initiatives
• Embracing Diversity- Leads and promotes equal opportunity and has an appreciation for diversity in the workplace.

Business Performance and Delivery

• Lead Business- Performance Leads the business to be more efficient and effective
• Strategic Decision Making- Is decisive and takes full accountability for decisions
• Business Acumen- Understands and deals with various business situation using obtained knowledge and a broad spectrum
  of expertise
• Analysing- Thinks in a systemic way but is open to new approaches

Relationship Management

• Communicating Effectively- Communicates the business strategy and objectives in a clear and manner
• Collaborating and Networking- Build wide and effective relationships with people inside and outside of the organisation to
  help achieve the organisations goals and objectives
• Service Orientated- Leads by example; strives for a customer centric culture where everyone acts with the customer in mind
• Persuading and Influencing- Is able to persuade and influence those around him/her for the benefit of achieving the
  organisation/department’s goals and objectives. Identifies and influences key decision-makers using strong persuasive
  techniques and creates a strong personal impression that leads to buy-in from others

Corporate Governance & Compliance

• Leading Governance- Always work in the best interest of the organisation and align business practices to the ethical
  obligations and good corporate governance
• Leading Safety Practice- Leads safety practices by communicating, enforcing and supporting all safety standards and
  activities
• Leading Risk Management- Identifies areas of risks and implements corrective actions to mitigate the impact of risks to
  ensure overall sustainability

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Personal Mastery

• Learning and Applying- Expertise Dedicated to continuous learning and self-improvement.
• Resilience- Manages pressure effectively and copes well with criticism and setbacks
• Emotional Intelligence- Is aware of own leadership style and is able to adapt style to enhance team and business
  performance
• Vigour & Personal Drive- Accepts and tackles demanding goals with enthusiasm. Works hard and shows energy and
  persistence to achieve high quality results. Is a role model for others who strive for personal excellence

NB: The candidate must meet the minimum inherent health requirements of the job.