EAP Manager - Transnet Ngqura CT

Position Purpose:

To provide an integrated and comprehensive proactive and reactive employee health and wellness service at a terminal level to ensure a well-motivated and productive workforce for the benefit of all stakeholders of Transnet Port Terminals

Position outputs:

On-site Health Services Management :

• Ensure that on-site clinics provide health services as per contracts, including fitness for-duty processes, and implementation of medical surveillance programme (pre-employment, periodic, and exit).

• Overall coordination, management and implementation of occupational health and employee wellness strategy – 5s of Health (System, Surveillance, Sharing of Information, Sanitisation, Self-care).

• Management of employees who have been declared as unfit for duty or fit with restrictions
• Develop and maintain medical surveillance schedules.
• Ensure chronic disease monitoring by the on-site clinics.
• Ensure that outreach and walk-in programme are executed professionally.
• Ensure that non-conformances are escalated to line management
• Conduct and participate in internal and external audits, risk assessments and surveys to determine the gaps and implement appropriate corrective actions in all relevant aspects of health.

• Manage ambulance and 24-hour clinic contracts

Employee Assistance Program Management:

• Consulting with line management and empowerment of employees to effectively manage employees’ personal problems that could negatively impact work performance.

• Consulting with line management and empowerment of employees to effectively manage employees’ personal problems that could negatively impact work performance.

• Provide line management with consultative service in relation to poor work performance, workplace conflict and with employees with problematic behaviour.

• Implement initiatives that will enhance line management’s knowledge and skills to effectively deal with people-related challenges within the business.

• Manage Service Providers and ensure that they provide the required counselling and trauma support services, as required.

Absenteeism Management:

• Advise and guideline management on appropriate ways to deal with the underlying causes of genuine sick absence - in line with company policy and the relevant legislation (BCEA, LEAVE POLICY)

• Participate in the Health / Absenteeism Forums, and provide the necessary support.
• Coordinate between Occupational Medical Practitioner (OMP) and line managers in ensuring that support processes (e.g. Return To Work process) are implemented accordingly.

• Constantly review statistics and trends to ensure that absenteeism is kept within the set company threshold. Escalate deviations, as necessary.

Ill-health and Incapacity Management

• Implement effective ways of managing permanent ill health and incapacity cases - in line with company policy and the relevant legislation. (as per Schedule 8 of LRA) Ill-health and Incapacity Management.

• Implement effective ways of managing permanent ill health and incapacity cases - in line with company policy and the relevant legislation. (as per Schedule 8 of LRA) Health and Wellness Department Management

• Identify employees falling in the various high-risk categories e.g. people with disabilities, aging workforce, sickly workforce, etc. Work with HR and line management in developing supporting programs.

• Conduct research and keep abreast with the latest developments to enhance continuous improvement in relation to health services and wellness initiatives.

• Facilitate the assessment and development of job health specifications and classification of the OREPs. Ensure compliance such that as new activities arise they are evaluated and corrective action implemented

• Collate, compile and submit monthly statistical reports.
• Represent the Health and Wellness Department at various internal and external forums
• Advise and guide line managers in dealing with employees’ behavioural, personal and attitudinal problems that could result in work-damaging behaviour - in line with company policy and the relevant legislation. (LRA & Company Disciplinary Code of Conduct)

Qualifications & Experience:

Tertiary Qualifications

• Bachelor's Degree in Social Sciences or Health-related fields.
• Recognised qualification in Occupational Health or related field.
• Proof of registration with health or relevant professional council.

Minimum Years Relevant Experience:

• 5 years experience in occupational health or employee wellness field/including 3 years in the management field.

Competencies:

Knowledge:

• Relevant standards/legislation applicable to Health and Wellness and other areas.
• Understanding of functional, operational and technical management
• Knowledge and understanding of the principles of terminal operations
• Management / Knowledge of Employee
• Wellness, HIV / AIDS, Absenteeism,
• Incapacity Management

Skills Required:

• Coaching and Counselling
• Persuasion and Influencing
• Inspirational Leadership
• Strategic thinking
• Innovative problem solving
• Management of talent
• Leading change
• Leading Governance
• Project management
• Planning

Competencies Required:

• Collaboration
• Networking
• Confidentiality
• Programme Governance
• Embracing diversity
• Results-driven and dynamic
• Needs and trends analysis