IT Support Technician - Mr Price Group

eg. Accountant or Accounting or Kempinski



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IT Support Technician - Mr Price Group





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


We’re hiring a passionate, hungry-to-grow, IT Support Tech to be a helping hand to our Mr Price Group head office users.

Our Support team consist of various personalities that have one main thing in common- their passion for great customer service and their epic troubleshooting skills!

a day in your life

  • Maintain End User environment - both remotely and on site
  • Ensure timeous resolution of all Incidents logged via Service Desk
  • Installing software, operating systems and setting up equipment for users
  • Ensure that all IT hardware or software problems are resolved with SLA
  • Be proactive and innovative in the End User environment
  • Identify trending issues and troubleshoot root causes
  • Building relationships with users and providing excellent customer service


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what we are looking for in our new tech

  • A reliable personality that can not only support 300+ users comfortably but is also able to build great relationships
  • IT Diploma OR MCSE/A+/N+ Certifications
  • Valid driver’s license and vehicle
  • Able to do rotational standby

Plus at least of 3 years’ experience in a corporate IT environment supporting the below:

  • Microsoft operating systems (Reloading in bulk and troubleshooting)
  • Email troubleshooting (Office365 & Exchange systems)
  • Microsoft Office product installations and troubleshooting
  • Software licensing
  • Apple products
  • Mobile devices
  • Networking protocols


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