Rectron Administrative / Secretarial Jobs in Cape Town
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Job Description
- The main purpose of the job is to support the business division within the branch and company as a whole on an admin level.
- Assist other regions in ad hoc queries where they may have a shortage of manpower.
- Assist at reception when either requested to do so by management, due to absenteeism or lunch/tea breaks.
- Manage all the branch PODs and Invoices as well as scanning into the system.
- Assist admin and business staff to control the stock ordering and logistics at branch level.
- Escalate problematic issues to the Business and Branch managers.
- Assist with other job-related duties as and when required.
- General update and maintenance of all admin and filing.
- Delivery Route Reports scanned to Microfile.
- Sending of delivery route reports to all Branches.
- Sending of updated order list to specifically appointed clients from the Cape Town dealer base.
- Sending of PODs to specifically appointed clients from the Cape Town dealer base.
- Assisting sales team with PODs, Invoices, Serial Tracking and checking to see if orders have been fulfilled.
- General Cape Town Proof of Deliver as well as Interbranch Order queries.
Education/Qualification
- Matric
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Skills & Competencies (general job knowledge & skill sets)
- Strong communication ability
- Ability to work under pressure
- Good organisational skills
- Strong attention to detail
- Well-disciplined individual
- Require training with regard to items
Experience (experience required for the job)
- A minimum of 1 years experience in a customer or internal relationship role is needed
- Accountabilities
- Process all orders as required and make sure this process is complete.
- Achieve exceptional ratings in client services
- Job Dimensions
- Number of Staff:
- Direct reports: none
- Indirect reports: none
Budget and Financial responsibilities:
- Assist in the cash office when and if needed. (when accounts ladies are either on leave or absent).
Authority:
- Direct reporting line to the Branch Manager, Business Development Manager and from time-to-time HR in JHB usually under the direction of either Shaun Mahabeer or Avina Maharaj.
Relationships
Internal:
- Internal sales and external sales
- Marketing
- Product Specialists
- Product Management Director
- Regional Sales Manager
- Services Department
- Debtors and Creditors
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External:
- New and existing clients
Character
- Discipline
- Commitment to Quality
- Ability to problem solve, yet understand when it is important to highlight a problem to management
- Effective communicator
- Speed and agility
- Teamwork
- Uncompromising Integrity
- Passion for customers
Review schedule
- Performance assessment dates: half yearly
- Job rotation areas: to be advised and/or under job function.
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