Receptionist - Servest

Duties & Responsibilities

• Welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Answer and direct phone calls in a polite and friendly manner
• Maintain reception area in an orderly, clean, and tidy manner at all times
• Ensure visitors sign in and out when arriving or leaving the premises
• Receive deliveries; sort and distribute incoming mail
• Take inventory of supplies and restock as needed for the boardroom kitchen and the marketing storeroom
• Manage the external visitor boardrooms (ensure they are clean, manage bookings and resolve booking conflicts)
• Assist management where needed

Minimum Requirements

• Grade 12
• A tertiary qualification in Office Administration or any related field would be an advantage
• At least 3-5 years of experience as a Receptionist in a clerical or administrative role is required.

SKILLS

• Excellent interpersonal skills and emotionally intelligent
• Knowledge of customer service practices and principles
• Team player who understands the importance of collaboration across the business
• Proficient in relevant computer applications
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situations appropriately