Safair Operations Aviation / Shipping Jobs in Gauteng
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Safair Operations, operating as FlySafair, has a vacancy for an Airport Management Centre Representative at our base O.R Tambo International Airport. The successful applicant will report to the Airport Manager.
RESPONSIBILITIES:
- AMC – Monitor the daily operational plans as shared by OCC;
- Information Dissemination –Planned issues, service provider’s constraints/shortages;
- Cross-check of the daily movement to ACSA parking bay list;
- Event Detection – Monitor the Appex system to detect any abnormalities, possible delays and bay changes;
- Events Analysis and Decision Making – Analyse any aircraft technical problems;
- Responsible to communicate ETA’s to service providers to meet SLA agreements;
- Follow up with service providers if services are not in the bay as per SLA standards;
- Communications – participate in communications where input is required, internally and externally;
- Performance Monitoring, OTP; - Performance Monitoring (Process Quality) - Input and agree on KPI, monitor deviations;
- Negotiating best solutions towards bay/gate allocation as per airline preference;
- Reporting – Review trends and any non-conformance or deviations within the reports and engage with stake holder to close the gaps;
- Shift Handover Duties – Provide a comprehensive end-of-shift handover.
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REQUIREMENTS:
- Matric;
- 2-4 Years Ramp/Airport experience;
- Proficiency in English;
- Proficient in Microsoft Outlook and Excel;
- Excellent understanding or experience of functioning and decision making during IROPS.
PERSONAL ATTRIBUTES:
- Immaculate timekeeping;
- Punctual;
- A customer-oriented and professional attitude;
- High degree of patience and assertiveness;
- Conflict resolution skills;
- Team player;
- Trustworthy, professional and reliable, including dealing with confidential information;
- The ability to work well under pressure;
- Remain focused in order to handle objections;
- Practice good time management and willingness to work longer than normal office hours.
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