Training Officer - Fidelity Services Group

The above vacancy exists at Pretoria/Midrand, reporting to the Regional Training Manager. The overall purpose of this position is present, facilitate and assess training interventions as per the training function, within the area of responsibility. Compliance with best practices, quality assurance standards and Industry requirements stipulated in the applicable legislation.

Key Performance Areas: (not totally inclusive):

• Present, assess and facilitate training interventions according to Industry and internal standards to as per QMS and best practices.
• Coach and guide learners on learnerships to ensure competence standards are achieved as per programme objectives, learning outcomes, or unit standard outcomes.
• Comply with curriculum and training interventions within area of responsibility via effective facilitation and assessment methods.
• Compliance with legislative and Quality Assurance guidelines that includes but are not limited to:
  • SASSETA / PSIRA / NKP/ SAPS / DoL / PFTC/ CAA / QCTO etc.

Minimum Requirements:

• Driver’s License (EB)
• Microsoft Windows and Microsoft Office Packages
• Grade 12 / NQF 4
• PSIRA Grades E-A Instructor
• Facilitator registration with ETDP SETA
• Assessor registration with ETDP SETA & SASSETA
• Moderator registration with ETDP SETA & SASSETA will be an advantage
• General Security Practices (GSO) at NQF 3
• Specialist Security Practices Qualification at NQF 4
• Competence in Firearm Unit Standards: Handgun, Shotgun, Rifle, Carbine and PFTC Firearms Unit standards Instructor registration.

Knowledge and Skills:

• Communication skills (Report writing and reading skills)
• Good administration and record-keeping skills
• Planning and time management skills
• Presentation skills
• Assertiveness skills

Other personality attributes:

• Problem Solving
• Good Relations
• Independent thinker
• Team orientated
• Attention to detail and accuracy
• Customer orientated

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team work