CIT Teller: Melmoth - Fidelity Services Group

Key Performance Areas: (not totally inclusive):

• The processing centre representative will receive the containers in accordance with their internal policies and procedures pertaining to the acceptance of cash containers from a third party and under the necessary camera surveillance.
• Special care must be exercised to ensure that: The container and seal number correspond. Ensure that the clients’ containers remain together. The automated deposit slip is present. The above corresponds to the paperwork received from the CIT company representative. The container and seals agree and were not tampered with.
• Taking in or handing over containers from or to the CIT Box room.
• Physical counting of money.
• Handling of all relevant documentation.
• Balancing of money.
• Bulking of money.
• Handing over Bulk money to CIT Box room.
• Sealing of containers before handing them over to the CIT Box room.
• Cleaning of Cash Centre (No cleaners or any unauthorized personnel are allowed in the cash centre).
• Conduct a proper, accurate and efficient count/teller function
• Verification of Customer Deposits (Cash & Other)
• Accuracy of client information
• Cash is not to be left unattended (i.e. Lunch hours)
• Differences in customer deposits / Uncashing (Call on the supervisor for a double check).
• Report to Supervisor if no client deposit slip/documentation received with the deposit
• Correct handling and use of currency counting equipment
• Undertake other cash-related duties as directed by the Count House Supervisor / Cash Processing Supervisor and/or Branch Manager.
• Assist in the Treasury area.
• Statistical information gathering.
• Responsible for controlled stationery in a position

Minimum Requirements:

• Grade 12 or NQF Level 4 Certificate.
• Registered Grade C PSIRA Certificate.
• MS Office computer literacy (Word, Excel & Outlook).
• Have knowledge and understanding of relevant legislation.
• Minimum of 3 years experience in the specific working area.
• Be proficient in MS Office programs.

Other Personality Attributes:

• Must be a team player.
• Must be honest and reliable, and of good health.
• Willing to work long hours/overtime due to job requirements.

Core Competencies:

• Good interaction skills
• Portray a professional image.
• Excellent administration skills.
• Good writing & reporting skills.