Capita Engineering Jobs in Free State
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Job Title: Technical Support Officer
Job Description
What you’ll be doing:
- Provide competent and accurate administrative and technical support to the Planning & Building Control Services at Capita Breckland. Working to deadlines as required.
- Validate planning or other applications within the timescales set (including plotting/scanning/public consultations/issuing of Decision Notices etc.)
- To provide excellent customer service by phone, e-mail and face to face to include answering telephone calls within the agreed timescales and assisting visitors to reception (by appointment)
- To attend and contribute to meetings, taking notes as required
- Supporting the delivery of appropriate public consultation and information events with local communities
- Assist in the gathering research data and maintenance of databases, to inform the understanding of future development and monitoring commitments
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What We Are Looking For
- Minimum of 5 GCSE’s including English and Maths ‘C’ grade or equivalent competence
- Be familiar with MS Office packages (Word, Outlook, Excel etc).
- Excellent customer service skills
- Excellent organisational skills and record keeping
- Competency at checking own, and others, work to confirm accuracy
- The ability to prioritise and proactively manage workloads, and to work flexibly to meet the requirements of the business
What’s in it for you?
- A competitive basic salary
- 23 days holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company-matched pension, life assurance, a cycle2work scheme, 15 weeks fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- You’ll get the chance to follow your chosen career path anywhere in Capita.
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