Employee Relations Officer - KFC

Ensure effective, fair, and objective employee relations with consideration of our culture and value principles and build positive relationships by means of effective communication, preventative discipline, guidance and support. 

Duties & Responsibilities:

• All aspects of disciplinary enquiries, including chairing hearings with consideration of turnaround times. 
• All administrative aspects of employee relations and weekly reporting. 
• Conciliations & Arbitrations at CCMA and relevant Bargaining Council. 
• Attending to and resolving grievances. 
• In-restaurant support to employees.
• Preventative Discipline

Minimum Requirements:

• Relevant undergraduate degree or diploma in HR / IR / Employee Relations / Industrial Psychology
• Minimum of 5 years experience in a similar role 
• Valid South African ID 
• Hybrid position - own reliable transport and willing to travel on a regular basis.
• Clear credit and criminal record 
• Computer literate 
• Excellent communication & administrative skills. 

Knowledge Required:

• Employee relations, labour legislation and dispute resolution. 
• Service excellence with a sense of urgency to meet deadlines. 

Skills Required:

• All disciplinary action initiatives & all aspects of hearing. 
• Conflict resolution and experience with arbitrations at CCMA or Bargaining Council.  
• Ability to comprehend, interpret and apply appropriate legislations, guidelines, regulations, policies, procedures, and practices. 
• Thorough understanding of dispute resolution. 

Required Attributes:

• Detail and task orientated, pro-active, self-managed with excellent time management abilities. 
• Positive, go-getter attitude and able to work well under pressure in a fast-paced environment.