Banking Operations Coordinator - KFC Somerset West
Accounting / Finance Jobs In South Africa 2024Jobs In Western Cape 2024
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We are looking for an efficient and dynamic individual that wants to grow in a fast-paced environment with a similar-minded team. Someone with strong communication and interpersonal skills enabling them to coordinate banking and sales-related functions and liaise between teams.
This person will be responsible for coordinating and managing banking and eCommerce-related functions by directing and liaising with operational and external parties.
Key Responsibilities:
- To provide direction, support and solutions to sales and banking operations across the group -including but not limited to:
- General bank account-related matters
- Cash banking and cash management
- POS Devices and account administration
- E-commerce platforms and accounts
- Alternative merchant accounts
- Cash deposit boxes (Smart boxes)
- Cash-in-transit operations
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- Apply problem-solving and communication skills to assist with banking and sales-related issues
- Managing weekly change orders for all restaurants
- Managing weekly cash-in-transit collections for all restaurants
- Handling of customer overcharges & banking disputes
- Oversee the processing of online refunds
- General Administration of bank and e-commerce accounts
- Other administration and support duties as required
- Recommend process improvements where necessary
Minimum Requirements:
- Grade 12 or NQF 4 Certificate
- Intermediate knowledge of Excel
- Minimum of 2 years experience in a similar role
- Basic understanding of banking and eCommerce platforms
- Retail experience will be advantageous
Core competencies:
- Adhering to principles and values
- Excellent interpersonal skills
- Strong communication skills, both written and verbal
- Ability to act independently
- Strong planning and prioritising skills
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- The ability to work as part of a team and liaise between teams
- The flexibility and willingness to learn
- Tact, diplomacy, and discretion
- Sound judgement
- Assertiveness
- Result-driven
- Ability to work under pressure in an extremely deadline-driven environment
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