Pick n Pay Accounting / Finance Jobs in Western Cape
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Job Advert Summary
To participate in the scoping and implementation of IT Solutions for clients through process design, specification, configuration and testing by ensuring that I & T solution meet client requirements.
Duties & Responsibilities
KEY OUTPUTS INCLUDING (but not limited to):
- Provide second-level incident support to the business.
- Ensure that all potential risks that may impact the performance and success of the department are identified, escalated and mitigated
- Ensure projects and solution deliveries have the required documentation, testing plans and outputs.
- Control the month-to-month system's expense of application in the landscape.
- Document all new/changed processes/activities, configuration and other SDLC documentation and store on the knowledge management server.
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- Create re-usable solutions and processes that can save time, and effort and result in better quality.
- Monitor own workload and manages deliverables accordingly
- Facilitate the discussion and resolution of design/programming/functional issues with the business / SDM as appropriate Identify areas of concern in terms of reporting and use influence to debate and agree on the best way forward Initiate meetings with key stakeholders to track progress, manage expectations and ensure clients’ needs are met
- Read the cultural environment and adapt communication style to meet the needs of different audiences
- Anticipate and manage conflict, demonstrating an ability to resolve differences, particularly where these may be stalling the implementation of agreed plans
Minimum Requirements
- National Diploma in Information Technology
- Minimum of 5 years of relevant I&T experience
- Minimum of 2 years working on medium to high profile projects or tasks
- Exposure to a customer service environment
- SAP Integration experience
- Ability to identify problems and design solutions within I & T landscape.
- Computer literate: MS Office
- Knowledge of Retail environments is advantageous
Competencies
- Strong problem-solving skills to drive resolution of Good communication, analytical and presentation skills
- Flexibility Customer Service
- Orientation Influencing and Impact (inc. Negotiation)
- Knowledge Management Planning and Organising
- Building Relationships
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- Business Insight
- Developing People
- Process and Technological Competence
- Attention to detail
Additional Information
Competency based interview to assess above requirements
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