Receptionist - Old Mutual South Africa

Job Description

• The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of Old Mutual.

Job Specification

• Reception duties for the area assigned;
• Handling of Switchboard (incoming & outgoing calls);
• Greets clients, visitors, and guests; determines the purpose of each persons visit and directs or escorts him or her to the appropriate location;
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments;
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items;
• General office administration including managing queries and performs delegated tasks;
• Maintaining confidentiality of information, general archiving and document management;
• Maintaining office infrastructure;

• Communicating with customers, group of companies / business units and vendors;
• Maintaining professional internal and external relationships with employees and customers;
• Performs basic filing and recordkeeping; 
• Performs other duties.

Minimum Requirements

• Namibian citizen;
• Grade 12 with a minimum of 25 points;
• Minimum 3 years relevant experience;
• Office Administration Diploma would be an advantage;
• Computer literate and well versed in Microsoft suite;
• Excellent command of the English language;
• Excellent organizational and administration skills with attention to detail;
• Excellent telephone demeanour, communication skills and customer service orientated;
• Ability to prioritize and meet deadlines;
• Ability to meet expectations in an independent and proactive manner;
• Ability to make independent and correct decisions within mandate;
• Strong knowledge and application of business administrative activities; and
• Show a can-do attitude.