Floor Supervisor - Mr Price Group

eg. Accountant or Accounting or Kempinski



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1. Patiently scroll down and read the job description below.

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4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


purpose

Support store management in the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.

key responsibilities

  • Sales & Customer Experience Management:
  • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.

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Team Management:

  • Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).

Stock Management:

  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the general maintenance of the stockroom to meet housekeeping standards.

Risk Management:

  • Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

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requirements

Education:

  • Grade: 12 (NQF Level 4) or equivalent.

Experience:

  • 1-2 Years' experience in retail.
  • Experience in a supervisory role (advantageous).

Knowledge/ Skills:

  • Sales & service management.
  • Computer literacy.
  • Communication skills.
  • Retail trade.
  • Brand, customer & product understanding.

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How To Apply

Interested applicants should:

Click Here To Visit The Official Website To Read More & Apply Online


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