Waiter - Faircape Group

The successful incumbent will be responsible for carrying out assigned tasks involved in providing quality service to the residents and guests. Cleaning agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.

Job duties include, but are not limited to the following:

• Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
• Cleaning and refilling cruet and condiment sets.
• Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
• To be completely familiar with the composition of all menu items.
• Serving food and beverages in accordance with laid-down standards, in a professional, courteous manner.
• At all times to be aware of and practice good customer relations, assisting the residents in any way which does not adversely affect other customers.

• Attending customer complaints satisfactorily.
• To be continually aware of, and maintain, the highest standards of personal hygiene and dress
• Preparation of alcoholic and non alcoholic beverages
• Restock and replenish bar inventory and supplies

Experience and knowledge:

• Proven experience as Waiter and Bartender
• Excellent customer service skills
• Ability to work as part of a team
• Good interpersonal and communication skills
• Knowledge of serving etiquette and basic wine knowledge

Skills and Attributes:

• Good interpersonal and communication skills
• Strong memory and anticipation 
• Personal Hygiene 
• Sense of urgency 
• Well-groomed 
• Team player and positive attitude
• Focus on excellence and high-quality standards 

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job