Credit Administrator - Nedbank

Job Purpose

To ensure compliance to Nedbanks policies and procedures by facilitating acceptable credit risk decision making in order to fulfil management's regulatory and compliance reporting.

Job Responsibilities

• Monitor account excesses by analysing the account to identify the cause of the excess and rectify the excess on the account to mitigate financial loss.
• Ensure business benefits are realised and project goals are accomplished in line with business objectives.
• To ensure internal and external stakeholder satisfaction by providing accurate information and credit administrative support service/advice/solutions delivered to stakeholders.

• Maintain high levels of quality and service delivery by including solutions that contribute to stakeholder satisfaction.
• Provide quality feedback by giving accurate Management Information Systems(MIS) to management.
• Minimise risk to the bank by adhering to relevant policies and procedures.
• Maximise the effectiveness and efficiency of specified areas in Information Management and Credit Administration departments by meeting targeted operational standards.
• Keep abreast of legislation and other industry changes that impact on the role by reading the relevant newsletters, and websites and attending sessions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with the team and stakeholders.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practised and certifications obtained and/or maintained within specified time frames.
• Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with the team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF 5 Certificate in Banking or Finance

Type of Exposure

• Working with a group to identify alternative solutions to work situations.
• Capturing data
• Completing various administrative duties (e.g. outbound / inbound calls; printing; report writing)
• Checking accuracy of reports and rec
• Communicating externally
• Drafting reports

Minimum Experience Level

• 2 - 3 years of general banking experience

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Nedbank policies and procedures
• Nedbank vision and strategy
• Relevant regulatory knowledge
• Business writing skills
• Nedbank culture
• Nedbank culture and values
• Relevant Nedbank Human Resources policies and practices

Behavioural Competencies

• Continuous Learning
• Collaborating
• Decision Making
• Initiating Action
• Stress Tolerance
• Managing Work