Nedbank Administrative / Secretarial Jobs in Johannesburg
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Job Purpose
To perform administrative related processes within the business unit in accordance with authorised mandates; policies and procedures as required; in line with Nedbank strategy
Job Responsibilities
- Achieve business results by creating & maintaining clients on trading platforms.
- Administer day-to-day functions in Market Operations
- Balance back the system and the model through regular reconciliations.
- Ensure client satisfaction by meeting deadlines as per SLA’s
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- Meet client needs by building and maintaining sound professional relationships and adhering to Service Level Agreements (SLA's).
- Develop collaborative internal relationships by understanding each others roles.
- Build interdepartmental relationships through informational sharing.
- Maintain high standards of business ethics by adhering to Codes of conduct, policies and procedures, regulatory requirements, client limits.
- Manage risks by reporting and/or escalating any identified risks timeously.
- Prepare, process, and reconcile all activities in accordance with all processes and procedures by adhering to cut off times.
- Update the dashboard by compiling daily statistics
- Keep abreast of legislation and other industry changes that impact one role by reading the relevant newsletters, and websites and attending workshops & roadshows.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with the team and stakeholders.
- Ensure that your own contribution and participation contribute to the achievement of team goals.
- Create and manage your own career through the guidance and support of management, department, and colleagues.
- Improve personal capability and stay abreast of developments in the field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practised and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management, continuity, and team success through constructive participation in a diverse team and sharing knowledge with the team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness on digital forensic examination to external parties on a pro bono basis).
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting the implementation of tools, policies and procedures.
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Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Degree in Accounting / Finance/ Financial Markets
Type of Exposure
- Managed Relationships
- Provided Client Service
- Provided Administrative Support
- Completed Reports and Achieved Budgets
- Developed and Implemented Communications Strategy
- Managed Self
- Managed own Career
Minimum Experience Level
- 5 - 10 years general administrative experience
- Experience in Financial Markets
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Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Financial Acumen
- Relevant product knowledge
- Knowledge of risk
- Relevant system knowledge
Behavioural Competencies
- Adaptability
- Building Customer Loyalty
- Continuous Learning
- Collaborating
- Work Standards
- Managing Work
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