Administrator, Client Control - Nedbank

eg. Accountant or Accounting or Kempinski



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Job Purpose

To perform administrative related processes within the business unit in accordance with authorised mandates; policies and procedures as required; in line with Nedbank strategy

Job Responsibilities

  • Achieve business results by creating & maintaining clients on trading platforms.
  • Administer day-to-day functions in Market Operations
  • Balance back the system and the model through regular reconciliations.
  • Ensure client satisfaction by meeting deadlines as per SLA’s

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  • Meet client needs by building and maintaining sound professional relationships and adhering to Service Level Agreements (SLA's).
  • Develop collaborative internal relationships by understanding each others roles.
  • Build interdepartmental relationships through informational sharing.
  • Maintain high standards of business ethics by adhering to Codes of conduct, policies and procedures, regulatory requirements, client limits.
  • Manage risks by reporting and/or escalating any identified risks timeously.
  • Prepare, process, and reconcile all activities in accordance with all processes and procedures by adhering to cut off times.
  • Update the dashboard by compiling daily statistics
  • Keep abreast of legislation and other industry changes that impact one role by reading the relevant newsletters, and websites and attending workshops & roadshows.
  • Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with the team and stakeholders.
  • Ensure that your own contribution and participation contribute to the achievement of team goals.
  • Create and manage your own career through the guidance and support of management, department, and colleagues.
  • Improve personal capability and stay abreast of developments in the field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practised and certifications obtained and/or maintained within specified time frames.
  • Ensure knowledge management, continuity, and team success through constructive participation in a diverse team and sharing knowledge with the team. 
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
  • Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness on digital forensic examination to external parties on a pro bono basis).
  • Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
  • Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting the implementation of tools, policies and procedures.

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Essential Qualifications - NQF Level

  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • Degree in Accounting / Finance/ Financial Markets

Type of Exposure

  • Managed Relationships
  • Provided Client Service
  • Provided Administrative Support
  • Completed Reports and Achieved Budgets
  • Developed and Implemented Communications Strategy
  • Managed Self
  • Managed own Career

Minimum Experience Level

  • 5 - 10 years general administrative experience
  • Experience in Financial Markets

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Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Business writing skills
  • Financial Acumen
  • Relevant product knowledge
  • Knowledge of risk
  • Relevant system knowledge

Behavioural Competencies

  • Adaptability
  • Building Customer Loyalty
  • Continuous Learning
  • Collaborating
  • Work Standards
  • Managing Work

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How To Apply

Interested applicants should:

Click Here To Visit The Official Website To Read More & Apply Online


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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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