Pharmacy Sales Assistant, Medirite - Shoprite Group

Purpose of the Job

To ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising and stock control of products.

To assist customers with the effective and efficient processing of all transactions at a point of sale including money market-related transactions. To ensure sales growth of the Medirite Plus store.

Job Objectives

• Handling of payments
• Balance sales and receipts according to company procedure
• Stay up to date on all promotions and special offers
• “Up-sell” promotional products and services according to company policy and procedures
• Efficient processing of money market-related transactions
• Maintain excellent product knowledge
• Ensure that shelves are always well stocked
• Ensure that packing is done according to customers’ specific requirements, company standards, and procedures
• Handling of cash and cash-up procedures
• Maintain visual merchandising standards
• Ensure that till points are tidy and clean at all times
• Handle all customer queries
• Advise customers on products and prices

Qualifications

Essential:

• Grade 12 qualification

Experience

Essential:

• At least 5 months point of sale / till point experience within a retail environment

Desirable:

• Administrative experience

Knowledge and Skills

• Computer literate
• Knowledge of dispensing systems and ordering systems
• Bilingual, preferably fluent in Afrikaans and English
• Strong administration skills
• Engaging & friendly personality
• Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers)
• Knowledgeable of stock receiving procedures
• Knowledgeable of systems and procedures (e.g. understanding money market methods and procedures)
• Solid understanding of customer service principles

Desirable:

• Healthcare product knowledge