Senior Manager / Associate Director - Deloitte

eg. Accountant or Accounting or Kempinski

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Senior Manager / Associate Director - Deloitte

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Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. Click here to read more about Deloitte.  

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Job Description

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job:

To lead the Industry Pillar within Clients & Industries, through effective delegation and management of the Industry Programme Team's delivery to the business


Qualifications & Experience 


  • Undergraduate Degree
  • 12+ years’ working experience within the relevant function


  • Postgraduate qualification
  • 4+ years at senior management level
Additional Information

Key Performance Areas:

  • Strategic Impact
  • Contributes to input on strategy for Service Area based on area of expertise
  • Client Impact: External/Internal
  • Acts as sounding board to teams on business decisions and direction as needed
  • Develops thought leadership within area of expertise and shares knowledge through internal/external presentations, and to team for delivery improvement
  • Operational effectiveness
  • Maintains high level oversight of all change initiatives, implementation of projects, quality and timeliness of team delivery
  • Provides teams with expert advice, direction and recognition
  • Development / Growth of team as applicable
  • Build, develop and mentor a motivated, high performing and transformed Industry Programme Team


Differentiators for this specific role:

Industry Programme- Set up an Industry Programme that provides proactive value and collaboration for Industry Leaders and Strategists, focused on:

         Investment and growth portfolio

         Capacity and capability gaps per industry

         Industry learning: ‘license to serve’

         Areas of differentiation: clarifying and articulating each Industry’s unique selling points

         Marketing: directly enabling industry strategy

         Operational efficiencies: reporting and budgeting

         Industry Community: create an effective Industry Leader & Strategist community, collaboration and high performance culture

         Mobilize all elements of C&I to support Industry positioning and growth

         Work hand in hand with Client Leadership Programme

         Work with Digital Team and Industry Leaders to take digital assets to market

Priority Client Portfolio

         Work with Industry and Service Line Leaders to refresh the priority client portfolio on an annual basis – ensuring the portfolio is aligned with the Africa Firm growth and undisputed client leadership strategy

Client Acquisitions Programme

         Client Acquisitions Programme established and accounts gaining momentum to reach OCEO status

         Drive enabling account activity – drawing on C&I capabilities and value

         Account plans include digital bold plays – at least one digital bold play per account that can be commercialized within the financial year

Transition: Audit to Advisory

         Oversights of A2R Transition Programme and transition accounts gaining momentum

         Manage Transition Senior Manager and support provided to A2R accounts

         Transition plans include digital bold plays - at least one digital bold play that can be commercialized within the financial year post audit


Technical and Behavioural Competencies:


         Authority in field with in-depth functional and business knowledge

         Excellent leadership skills

         Proven ability to develop strategy for area of expertise

         Experienced in successful oversight and execution of complex projects

         Recognised as a skilled presenter in internal and external for a

         Excellent report writing skills

         Excellent financial knowledge

         Exceptional communication skills, both written and verbal

         Dynamic interpersonal and relationship building skills

         Superior mentorship and coaching ability with desire to develop self and others

         Robust client delivery focus

         Highly adaptable, managing change and ambiguity with ease

         Focus on quality and risk

         Comprehensive complex problem solving ability

         Exceptional business acumen


Leadership Capabilities

Living our Purpose - Acts as a role model and inspires others to embrace and live our purpose and values

Competitive Edge - Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement

Influence - Builds deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact

Performance drive - Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders

Strategic direction - Translates broader strategy into a compelling team vision and goals; aligns the team and sets priorities to achieve objectives

Talent development - Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams

Inspirational leadership - Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others


*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

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