Technical Specialist, Network & Security - HomeChoice

HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations. 

The ideal candidate for this role will be responsible for setting up computer networks, maintaining them, and offering technical support to users where necessary. On the hardware side of things, they perform hands-on installation and maintenance tasks on network components such as firewalls, routers, switches and access points.

Key Performance Areas

Firewall administration

• Establish the needs of users and monitor user access and security.
• Troubleshoot and resolve problems in the following areas: Firewall policy, routing, IPsec VPN.

Switch/LAN administration

• Have a working knowledge of VLANS, LACP, STP, ACL's, IP subnetting, DHCP, DNS and address translation.
• Troubleshoot and resolve problems in the following areas: Cable problems, incorrect VLAN assignments, Network loops and routing.
• Firmware upgrade and configuration backup.

Wireless administration

• Have a working Knowledge on authentication methods, interference, frequencies, managed as well as unmanaged access points.

General network maintenance

• Maintain firmware versions on network devices
• Communicate regularly with technical, applications and operational staff to ensure network integrity and security
• Control access permissions and privileges
• Maintain and control configuration archives of all network equipment
• Provide proactive performance monitoring, and capacity planning for future network growth
• Monitor capacity and performance, troubleshoot, and proactively resolve a wide variety of problems

Requirements

Qualifications & Accreditations

• A relevant tertiary qualification
• HP, Cisco, Fortinet, Extreme experience
• Minimum of 5 years of experience within a similar role

Our Values

• Keep Innovating – we have the courage to contribute new ideas and turn those ideas into reality.
• Think like an entrepreneur – we treat the business like it's our own.
• Keep it real – we are mindful of the impact of our words and actions.
• Raise the bar – we strive to deliver excellence in everything that we do.