Cashier Clerk - eThekwini
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Purpose
To provide comprehensive customer care and revenue collection services to all eThekwini Municipality customers and patrons of the Service Centre.
Key Responsibility Areas
- Process and conduct all municipal account operations.
- Contribute to service excellence initiatives.
- Provide information on access.
- Process all applicable administrative requirements.
- Initiate corrective measures and safeguard the municipality against potential revenue losses.
- Process requests for funds and /or adjustments to customer accounts.
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- Disseminate information on ancillary products.
- Amend customer information details.
- Negotiate mutually acceptable payment arrangements.
- Support with the training of new staff.
- Process all payments and bank all revenue collected.
- Receipt and acknowledge electronic payments.
- Administer payments for various specialized municipal services.
- Administer the issuing of tender documents.
Essential Requirements
- An appropriate level of secondary education.
- 6 months relevant experience.
- Computer Literacy.
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Preferred Requirements
- Matric/Grade 12.
- 12 Months relevant experience.
HOW TO APPLY
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- An application will not in itself entitle the applicant to an interview.