National Heritage Council Graduate Development Programme 2022/2024

The National Heritage Council (NHC) is an equal opportunity employer that subscribes to the Employment Equity Act. We strive to recruit and retain the best talent, to ensure the stability and sustainability in the running of the NHC’s operations.

Graduate Development Programme – IT/Systems

The National Heritage Council (NHC) based in Hatfield, Pretoria is implementing a Graduate Development programme as part of its contribution to the skills development initiative.

The NHC invites graduates to apply for a 24-month internship opportunity to resume from 01 March 2022 to 28 February 2024.

Duties & Responsibilities

• Perform analysis to understand the user needs
• Assist in the development and improvement of the software to meet the user needs
• Conduct tests and identify errors of the programs
• Perform maintenance, troubleshooting and debugging
• Help with the software implementations, for example by providing training and support for the staff who will operate the software
• Provide IT Support
• Network maintenance and installation
• Install printers
• Source equipment
• Support Microsoft Windows & Office technologies (Desktop, Server, Cloud)
• Repair and Maintenance of IT equipment
• Setup computers and accounts for new users
• Vendor management
• Weekly reporting on compliance and status (incident reporting and management), and issue escalation
• User support – Mobile Devices
• Domain management
• Support of network switches and Wi-Fi (including Wi-Fi support)
• Testing of new systems as and when required, including new service implementation and project management when necessary
• Provide technical support to virtual and other online training and other administrative support
• Microsoft Active Directory and Group Policy management
• MS Server support and maintenance
• General technical support

Requirements:

• Unemployed graduates who have successfully completed a three (3)-year Degree or National Diploma in the Information Technology field and who are between the ages of 18 and 35 years may apply.
• South African citizens by birth may apply.
• Students that still need to finish or qualify for a Degree or National Diploma should not apply.
• Applicants with 0 to 1-year work experience are encouraged to apply.

Experience & Qualification

• 3-year Information Technology / Information Technology Degree equivalent to an NQF Level 7
• A+ N+ MCSA added advantage
• Office 365 Knowledge
• Microsoft 365 Certified added advantage
• Self-motivated with the ability to work with minimal supervision
• Attention to detail
• Willingness to learn and take on additional responsibilities of and when required
• Knowledge of SQL, website development added advantage
• Knowledge of IT Security
• Basic knowledge of server administration The NHC is an equal opportunity employer and encourages applications from women and people with disabilities.