System Analyst - Nedbank



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Nedbank IT / Telecom Jobs in Johannesburg


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Job Purpose

To develop high-level end to end design and Macro design in the context of the high-level solution architecture to realise the business requirements. To perform consulting services to find suitable solutions to various business requirements within the conceptual environment.

Job Responsibilities

  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

  • Stay abreast of developments in field of expertise, ensuring personal and professional growth.

  • Understand and embrace the Nedbank vision and values, leading by example.

  • Seek opportunities to improve business processes and systems. Participate in research that will enable recommendations related to system software.

  • Advise and make recommendations on what kind of software and availability will be required (enterprise-wide). Attend design reviews.


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  • Establish vendor relationships to ensure timeous notification of software upgrades.

  • Consult and sign-off on the release cycle. Consult with Divisional Technology Officer (DTO's) to ensure strategic alignment of systems software initiatives.

  • Manage Vendor and external liaison on enterprise-level procurements and contracts.

  • Participates in architectural forums to inform alignment to strategic direction.

  • Consult clients and provide guidance on delivering hardware, software and firmware support across domains (including production environments).

  • Make and validate recommendations based on cost and usability (feasibility) on enterprise-wide projects.

  • Deliver work products per the agreed timelines and within agreed budget.

  • Deliver proof of concepts to clients and obtain the necessary sign-off.

  • Lead the recovery process and provide guidance on recovering the system within Payment Association of South Africa (PASA) timeline requirements.

  • Review and approve the system requirements of enterprise wide software implementations.

  • Provide SME consulting services to support the review and approval of system impact analysis documentation.

  • Create systems impact documentation for larger, more complex/ enterprise-wide projects that cross systems. Identify project dependencies and possible conflicts and manage these to resolution (enterprise-wide).

  • Define/approve system software standards and usage recommendations enterprise-wide projects).

  • Oversee enterprise-wide software releases.

  • Make presentations on recommendations related to the adoption of new technologies.

  • Participate in design forums to approve designs and validate recommended software technologies.

  • Participate in system environment design (for multiple project/and enterprise wide).

  • Ensure compliance to interbank/PASA/ABCI and CARD associations requirements.

  • Consult on complex problems arising during development, implementation, post implementation and operational cycle.

  • Consult on enterprise wide capacity requirements and vulnerability aspects and drive recommended solutions. Select tools that enable MIS reporting.

  • Identify deviations to thresholds and proactive identification of expected threats to thresholds and defining mitigating actions.

  • Alert appropriate areas to trigger corrective action.

  • Receive, analyse and manage severity 1 and 2 situations.

  • Participate in problem solving. Support the achievement of the business strategy, objectives and values.

  • Identify training courses and career progressions.

  • Share knowledge and industry trends with team.

  • Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.

  • Attend industry related conference to establish a new technology understanding.

  • Consult on the level of skill required to sustain the systems software.

  • Advise on suitable training to support skill development. Participate in community of practice or user group forums to encourage knowledge transfer.

  • Understand systems software broadly.


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People Specification

Essential Qualifications - NQF Level

  • Advanced Diplomas/National 1st Degrees

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bcom Information Technology

Essential Certifications

  • Advanced certification in Multiple Technologies where available

Preferred Certifications

Type of Exposure

  • Designed Workforce Planning Solutions

  • Achieved transformation and innovation results

  • Executed Workforce Planning Deliverables

  • Managed Transformation & Innovation

  • Achieved Management and Process Results

Minimum Experience Level

10 to 15 years Information Technology experience, of which 5 to 7 years in Systems Analysis and design experience

Technical / Professional Knowledge

  • IT Architecture

  • Related Technologies

  • Modelling (ARIS /UML)

  • IT Data structures

  • General Communication Skills

  • Joint application development

  • Testing principles and processes

  • Information Technology concepts

  • Relevant design tools

  • Multiple IT products


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Behavioural Competencies

  • Communication

  • Decision Making

  • Influencing

  • Innovation

  • Collaborating.

  • Driving for Results




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