Cashier at ACDC Dynamics

Purpose:

Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totalling customers' purchases. Resolves customer issues and answers questions.

Responsibilities:

• Responsible for daily cash ups and balance float.
• Responsible to assist customers with Purchases.
• Accountable for payments for retail Invoicing.
• Responsible for recording all incorrect invoices stipulating reasons.
• Deliver an effective and efficient customer service and assist customers timeously
• Effectively manage time and utilize quiet periods to assist with administration and filing.
• Ensure compliance with the cashier policies and procedures
• Ability to assist when and where needed to ensure excellent customer service
• Responsible for counting the float daily

• Responsible for collecting cash and credit card payments from customers and recording it accurately
• Ensue that the necessary changes are made accurately and efficiently
• Accountable for issuing receipts to customers with invoices
• Responsible for actioning returns as per policy for customers
• Maintain cash control over register drawer and verify amounts are correct.
• Responsible for Banking (cash/cc/eft/credit) daily
• Responsible for completing the necessary change request form from the bank
• Responsible for stamping all paperwork
• Ensure timely ordering of paper rolls for sure swipe machine to ensure business continuity
• Responsible to maintain paper level in copier
• Responsible to ensure office is neat and tidy
• Responsible for handing cash over daily to Administrator with specified amount given and signed for.
• Responsible to sign customers up for Loyalty cards (End User)
• Redeem and assist customers with loyalty card credits.
• Assist with finding reasons for Overs and Unders in the Cash up daily.
• Additional responsibilities deemed necessary by management from time to time
• Assist and participate in all Stock takes.

Qualifications and Skills

• Matric
• 2 years cashier experience
• Excellent customer service
• Excellent attention to detail

• Ability to handle transactions accurately and responsibly
• Basic numeracy and computer skills
• Helpful, Courteous approach to resolving complaints
• Ability to work in a highly pressurised environment
• Excellent planning and organising skills
• Ability to assist customers in a professional and helpful manner