Customer Service Representative - Elchemie

eg. Accountant or Accounting or Kempinski



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International Equipment Manufacturing company has a vacancy for a Customer Service Representative with proven experience in International Original Equipment Manufacturing Sales environment. Highly analytical and digital skills and experience in managing databases required. Based: East Rand, Gauteng.

Duties

  • Planning, organising and controlling all customer-related activities within the scope of the position
  • Proactive management of customer enquiries
  • Manage Order handling process
  • Deal directly with customers and identify needs
  • Perform customer validations and set up new accounts
  • Organise workflow to meet customer time frames and manage accounts

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  • Keep a record of interactions and record details
  • Prepare back order reports and manage administration
  • Drive and support Web Customer Link
  • Actively support sales force in driving sales targets
  • Pricing and quotation of customer orders

 

Requirements

  • Minimum Grade 12
  • Minimum 5 years experience in customer service Industrial Equipment Manufacturing
  • Extensive knowledge of IT systems including DOH, COH, DWM and Syspro
  • Very Analytical with strong Digital skills
  • Advanced Excel and Database operation Skills
  • Extensive knowledge of Bearings and Seals ( Equipment Manufacturers)
  • Knowledge of Customer Service Principles and Practices

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Only online applications will be considered. Answer screening questions in full.

If you have not been contacted within 3 months of your application, please consider yourself unsuccessful.

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How To Apply

Interested applicants should:

Click Here To Visit The Official Website To Read More & Apply Online


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