General Worker / Housekeeper - CapeNature

eg. Accountant or Accounting or Kempinski



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General Worker / Housekeeper - CapeNature





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


The opportunity exists for a General Worker/Housekeeper, at Kogelberg Nature Reserve reporting to the Tourism Liaison Officer at the reserve


RESPONSIBILITIES:

  • Ensure the sound and effective administration of the housekeeping function.
  • Ensure effective supervision of the housekeeping team.
  • Ensure compliance with the housekeeping standards, policies, and procedures.
  • Ensure effective control of the housekeeping operational stock, linen, and other assets. Make sure that stock shortages are completed, and soiled/damaged stock are reported.
  • Ensure the implementation of the health and safety measures, for the employees and guests.
  • Ensure a high level of customer service.


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  • Ensure proper co-ordination, liaison with relevant departments such as maintenance etc.
  • Ensure that any repairs and stains to soft furnishings are escalated, so that they can be dealt with promptly.
  • Any minor maintenance issues must be checked daily and reported promptly and accordingly to the correct departments.
  • To complete all paperwork and records in accordance with departmental procedures.
  • To maintain a supply of clean linen and guests supplies in all allocated areas.
  • To ensure that the staff under your control always has sufficient cleaning supplies.
  • To be responsible for the supervision and primary discipline of all staff in allocated areas.
  • To be responsible for all keys.
  • To deal with lost property promptly and efficiently according to standard operating procedures.
  • To ensure that all tourism related storage areas and equipment in allocated areas are kept clean and tidy. This includes linen stores.
  • To identify training needs and carry out on the job training for all direct reports in allocated areas.
  • Conducts daily inspections, as well as checking daily and weekly cleaning charts, as directed in the standard operating procedures.

 


REQUIREMENTS:

  • Grade 12 and a minimum of 12 months previous experience in a similar position or customer service role
  • In possession of a valid South Africa ID document
  • No criminal record


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OTHER:

  • Code EC Drivers licence plus PDP will be an advantage

 


COMPETENCIES:

  • Excellent communication and customer relations skills
  • Be able to communicate in at least two of the official languages of the Western Cape Province, of which English must be one of the languages.
  • Supervisory skills
  • Good organizational and problem-solving skills
  • Sound communication and interpersonal skills
  • Health and Hygiene Knowledge
  • Computer Literacy
  • Punctual, neat, and responsible
  • Ability to work in a team and independent
  • Ability to work irregular hours and over weekends, as required


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Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

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