Warehouse Controller, W3 - Sandvik

eg. Accountant or Accounting or Kempinski

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As the Warehouse Controller, you will operate and administer warehouse functions, including processing, storage and packaging of supplies, materials and equipment to ultimately meet key performance indicators.


Key Responsibilities:

Environmental Health and Safety

  • Adheres to safety and environment policies and procedures.
  • Operational Hazard Reporting
  • Uphold safety culture.


Executes warehouse operations

  • Follows correct process in the operational area at all times to achieve daily KPI’s and to reduce operational risks.
  • Maintain high level of stock control and accuracy within the warehouse.
  • Uses correct tools and materials safely in executing operational processes e.g. Forklift/ Strapping Machine etc.
  • Completes daily inspections on all equipment to ensure that equipment is safe to operate.
  • Ensure that all operational reporting is completed and made available via the relevant Sandvik systems.
  • Reports all discrepancies on shipment orders, safety and other operational matters.
  • Actively engage and partner with other internal Sandvik departments to provide timely feedback and responses on all Customer order queries.
  • Participates in continuous improvement projects



Key deliverables in area of responsibility:


  • Adheres to a high-quality standard on all shipments dispatched from the warehouse, such as order accuracy, physical condition and transport requirements i.e. glass, fragile items, chemicals, heavy loads and filters etc.
  • Preparing and monitoring of outbound staging areas.
  • Controls flow of dispatch documentation, e.g. collections, handover and export paperwork.
  • Control all export compliance inspections with relevant authority body such as Bureau Veritas, SGS, Customs etc.
  • Conducts discrepancy investigations and provides feedback in a complete and timely manner on Order Collections, Load-Close/Order Handover and export shipments.
  • Maintain strict documentation control and handover to Freight Administration daily for archive. 
  • Ensure orders are load closed on Prime log and continuously handed over to the Distribution Partner and transfer of ownership acknowledged.



  • Consistently Monitors Open Book to ensure that all pick notes are printed in a timely manner.
  • Oversee order criticalities and ensure that they are assigned and picked on time
  • Allocate Pick Notes to the Pickers to commence with the Picking of Customer Orders.
  • Confirm Picks on the system as they are completed and handover the Pick notes to the pack station.
  • Monitor the unconfirmed Lines and report aging to the Team Leader.



  • Process deliveries on the system in an accurate and timely manner.
  • Monitor the GIT report daily and ensure that it is up to date.
  • Monitor allocated order and ensure pick notes are printed in a timely manner.
  • Allocate Pick Notes to the Pickers to commence with the Picking of Customer Orders
  • Oversee order criticalities and ensure that they are assigned and picked on time.
  • Monitor the unconfirmed Lines and report aging to the Team Leader.


Handling and Storage:

  • Monitor the daily inbound truck schedule.
  • Ensure vehicles are correctly positioned for safe loading and offloading.
  • Preparing and monitoring of all Inbound and Outbound staging areas. 
  • Controls the issue of diesel.
  • Monitors the battery charging station and conducts daily inspections.
  • Controls are operational packaging materials and responsible for the packaging tracker.
  • Inspects all Racking and Cantilevers and reports defects to Operations Managers.
  • Monitors space utilization and recommends optimal storage methods.
  • Controls bulk and external storage areas to achieve optimal safety, storage and picking methods.
  • Executes layout changes as approved by Operations Managers.
  • Monitors deviation cages to ensure that the correct process is being followed as aging items are actioned.



Warehouse Team Control:

  • Provision of backup support to all team members as required
  • Provision of on the job coaching and guidance as and when necessary
  • Answering technical queries of team members as required


Key Performance Indicators

  • Inbound & outbound on time
  • Inventory accuracy
  • Goods in transit aging
  • Returns processing time
  • Order error rate


Your profile

  • Grade 12 / Equivalent qualification
  • A minimum of 2-3 years' experience in a warehousing/distribution.
  • MS office skills – intermediate level
  • Prior exposure to ERP, WMS, TMS and EHS management systems (experience with Aurora and DI is beneficial)
  • Experience with flexible shift work & rosters



How To Apply