Administrator - Nedbank

Job Purpose

To provide administrative and operational support into a regional stockbroking branch as well as Head Office in the support of the strategic goals of the stockbroking business unit.

Job Responsibilities

• Build and maintain sound relationships with both internal and external stakeholders by maintaining a high level of service to all stakeholders.
• Establish and maintain professional relationships with Head Office by leveraging off support to them and ensuring that service is delivered in line with expectation and within compliance.
• Ensure customer needs are understood and met through regular interaction; attending to their complaints promptly; meeting deadlines and following all instructions correctly.
• Establish and maintain sound working relationships with the team by operating as an active team member.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate in and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Keep abreast of legislation and other industry changes that impact the role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with the team and stakeholders.
• Improve personal capability and stay abreast of developments in the field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames

Minimum Experience Level

• 5 - 10 years of Stockbroking experience, and unit trust investment administration. 

• Preferably some exposure dealing with external asset manager administration

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Degree

Type of Exposure

• Completed Reports and Achieved Budgets

• Developed and Implemented Communications Strategy

• Manage internal process

• Managed Relationships

• Managed Self

• Managed own career

• Provided Client Service

• Provided Administrative Support

Technical / Professional Knowledge

• Banking procedures

• Business writing

• Data analysis

• Governance, Risk, and Controls

• Microsoft Office

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• business unit specific operational knowledge

• Administrative procedures and systems

• Banking knowledge