Nedbank Banking Jobs in Johannesburg
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Job Purpose
To plan, execute, monitor, and deliver on the acquisition, onboarding, cross-sell, and retention business objectives in support of Consumer Banking Product Strategy.
Job Responsibilities
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Design and Development campaigns to meet strategic objectives whilst ensuring campaigns are relevant and client-centric
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Execute on campaigns through agreed business process
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Review of end-to-end fulfillment processes for efficiency and effectiveness.
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Drive campaign performance by identifying shortfalls and ensuring corrective action is taken.
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Improve cross-sell through driving digital enticement
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Focus on portfolio tilt and drive relevant products to increase revenue.
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Drive Life Cycle Management activities to increase revenue.
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Analyze relevant client feedback systems and identify common trends in client sales and retention challenges and recommend corrective action to achieve client satisfaction.
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Collaborate with key stakeholders to identify initiatives to ensure the achievement of sales and retention targets.
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Closely collaborate with channel partners to ensure efficient campaign execution
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Conduct regular checks on sales claimed and lead provided to ensure compliance with policy and procedures.
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Ensure compliance to all relevant legislative and Nedbank Policies and Processes requirements.
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Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
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Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
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Ensure the implementation of test and control methodology for all campaigns
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Request and analyze analytics to improve exiting campaigns and identify new
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Report on campaign performance and propose improvements to drive conversion
Essential Qualifications - NQF Level
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Matric / Grade 12 / National Senior Certificate
Minimum Experience Level
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3-5 years relevant management and banking experience
Type of Exposure
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Working with a group to identify alternative solutions to a problem.
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Analyzing situations or data that requires an evaluation of multiple factors
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Analyzing and interpreting qualitative and quantitative data
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Interacting with various levels of management
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Conducting gap analysis
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Preparing and delivering a presentation
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Comparing two or more sets of information
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Providing professional advice/opinion
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Using different approaches in new work situations
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Writing business proposals
Technical / Professional Knowledge
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Intermediate excel skills
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Intermediate PowerPoint skills
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SAAS experience will be beneficial
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Ability to interpret data
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Understanding of the different products a bank offers
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