Document Indexing Clerk Agent - Santam

eg. Accountant or Accounting or Kempinski



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Santam Claims has an opportunity for Document Indexing Clerk Agent the position will be based in Johannesburg. The successful incumbent will be responsible for the correct indexing of all claims related documentation in a pre-determined order, ensuring that these images are clear, enabling easy and effortless retrieval for the handling and finalising of claims.

Under direct supervision, performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations and maintaining records and files following standard procedures with all work certified or checked. What will make you successful in this role?

Under direct supervision, performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations and maintaining records and files following standard procedures with all work certified or checked. Moreover, the individual must be able to identify documents and match the documents to a list of document types on the system – Kofax [System] and batch the document against the claim number.

Qualification & Experience

  • Matric or equivalent
  • Experience in co-ordination of mail distribution
  • Ko-fax experience
  • Short-term insurance experience advantageous

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  • Maintaining, filing and retrieval of documents
  • The individual must be accurate and efficient
  • Computer literate
  • Good at time keeping
  • Attention to Detail
  • Customer Focused
  • Information Acquisition
  • Organisation Awareness
  • Team Work

Personal Attributes

  • Communicates effectively - Contributing dependently
  • Demonstrates self-awareness - Contributing dependently
  • Plans and aligns - Contributing dependently
  • Optimises work processes - Contributing dependently

Core Competencies

  • Being resilient - Contributing dependently
  • Collaborates - Contributing dependently
  • Cultivates innovation - Contributing dependently
  • Customer focus - Contributing dependently
  • Drives results - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

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How To Apply