Client Service Officer - Department of Labour
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Duties:
- Render services at the help desk as the first point of entry within the Registration Services
- Render Employment Services to all the Clients who visit the Labour Centre
- Resolve all complaints on all Labour Legislations received from Clients
- Receive all Unemployment Insurance Benefits and Employer declarations
- Receive application forms in terms of Compensation for Injuries & Diseases Act (COIDA) and Employer registration forms for COIDA.
Requirements: A Matriculation/Grade 12/Senior Certificate Zero Experience
Knowledge:
- A Matriculation/Grade 12/Senior Certificate
- Zero Experience
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Knowledge:
All Labour Legislations and Regulations
- Private Employment Agency regulations and related ILO conventions
- Public Service Regulations
- Public Service Act
- Knowledge of all Departmental Policies, Procedures & Guidelines
- Batho Pele Principles.
Skills:
- Interpersonal
- Telephone etiquette
- Interviewing
- Computer literacy
- Communication
- Ability to interpret legislation
- Problem Solving.
HOW TO APPLY
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- An application will not in itself entitle the applicant to an interview.