Call Centre Agents - Connecticut Call Centre Solutions

eg. Accountant or Accounting or Kempinski



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This is an exciting opportunity to work in an inbound-only environment! Non-Experienced Can as well Apply as training is provided.

Responsibilities include:

  • Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner
  • Building a great rapport with customers and finding solutions for any issues that arise
  • Nurturing long term customer relationships as well as handling new accounts
  • Upselling company products and services
  • Handling any customer complaints effectively and escalate them where appropriate

Job Requirements

Skills required:

  • Excellent communication skills
  • Strong organizational skills

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  • Ability to learn new computer systems
  • A passionate approach to customer service
  • Capability to work well under pressure whilst multitasking

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