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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
This is an exciting opportunity to work in an inbound-only environment! Non-Experienced Can as well Apply as training is provided.
Responsibilities include:
- Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner
- Building a great rapport with customers and finding solutions for any issues that arise
- Nurturing long term customer relationships as well as handling new accounts
- Upselling company products and services
- Handling any customer complaints effectively and escalate them where appropriate
Job Requirements
Skills required:
- Excellent communication skills
- Strong organizational skills
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- Ability to learn new computer systems
- A passionate approach to customer service
- Capability to work well under pressure whilst multitasking
HOW TO APPLY
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- An application will not in itself entitle the applicant to an interview.