Experienced Porter / General Worker - BeyondStaff

eg. Accountant or Accounting or Kempinski



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Performs duties in all areas of the hotels property with regards to guest satisfaction as to assist with luggage and room induction. The Porter / General worker promotes a positive image of the property to Guests and must be pleasant, honest, and friendly and should also be able to address Guests requests and problems.

 

Candidate Responsibilities will include:

  • Provides exceptional service and assistance to Guests:
  • Assists Guests with Luggage as and when required
  • Assists Guests with parking
  • Assists Guests with directions
  • Responsible for achieving and exceeding Guests satisfaction

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  • Ensure a Full room and Hotel induction is done upon check in
  • Ensure all services available are offered to guests
  • Report any maintenance issues
  • Answering questions about the hotel and surrounding areas
  • Greet and welcome all guests
  • You might be required to work in any other area which is required of him/her, which may include public areas or rooms from time to time as designated by Management

 

Candidate Minimum Requirements:

  • Minimum Matric Senior Certificate is advantageous
  • Min 1 year Related experience

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