Wellness Assistant - Clicks Group Limited

eg. Accountant or Accounting or Kempinski



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Wellness Assistant - Clicks Group Limited





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job description

Job Objectives:

  • To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
  • To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
  • To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
  • To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
  • To prevent wastage in own area by adhering to stock rotation principles.
  • To prevent stock losses by following all risk management policies and principles.
  • To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
  • To implement product merchandising by following the merchandising guidelines and procedures.
  • To adhere to all store standard operating procedures.
  • To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.


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Knowledge:

  • Desirable: Basic health, fitness and supplements product knowledge
  • Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

 


Skills:

  • Essential: Good communication and interaction skills
  • Customer and service orientation
  • Selling skills
  • Merchandising skills
  • Desirable:
  • Basic computer literacy

 


Competencies:

Essential:

  • Relating and Networking
  • Persuading and Influencing
  • Delivering Results and Meeting Customer Expectations

Desirable:

  • Following Instructions and Procedures
  • Presenting and Communicating Information
  • Achieving Personal Work Goals and Objectives

 

Minimum requirements

Experience:

Essential:

  • At least 1 year related experience
  • Selling skills; customer related training

Desirable:

  • Experience working with sports nutrition and vitamin related products


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Education:

  • Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
  • Desirable: Sports / fitness / nutrition qualification
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Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How to Apply

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