MIS Manager - Nedbank

The purpose of the role is to manage a team of MI Analysts to provide data analytics and insights to make a positive impact across Nedbank Insurance Distribution to achieve Nedbank Insurance's penetration and cross sell goals.

Job Responsibilities

• Provide strategic input into the effective management of NI distribution to achieve the desired outcomes and targets.
• Provide direction and support to improve the usage of data to drive quality sales and retention.
• Ensure delivery against NI data analytics roadmap.
• Ensuring the provision of accurate and timeous KPI tracking and trending across NI Distribution.
• Promote data driven decision making through: The delivery of ad hoc data requests; The development of a suite of standardised MI reports; Automation and dashboard development; Proactively share information and insights.
• Ensuring the maintenance, monitoring and continous improvement of data environment and reports.
• Provide budget projections for 3 year planning, adhering to strict submission deadlines throughout the process.
• Provide business and insights support into the Stakeholder relationships.
• Support information utilised in sales campaigns, not provided by the Corporate Actuarial Team.
• Responsible for being NI Distribution market conduct lead: Liasing with Customer Experience regarding requirements and submission.

• Provide input into NI market conduct scorecard by agreet date and in agreed format; Interpretation of market conduct scorecard measures.
• Ensure effective stakeholder management of CIA (Central Intelligence Agency) according to NI stakeholder framework.
• Ensuring and supporting accurate Insurance data inclusion for segment and cluster reporting.
• Keeping abreast with BI industry developments.
• Strict adherence to Nedbank data compliance and regulation.
• Ensure continous oversight and support of MI Specialist in the team.
• Prioritisation of deliverables.
• Promote an environment of learning and innovation in the data analytics team.
• Management of a team.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelors Degree in Mathematics / Applied Mathematics / Statistics / Computer Science / Informatics
• Post Graduate qualification in Mathematics / Applied Mathematics / Statistics / Computer Science / Informatics

Type of Exposure

• Completed Reports and Achieved Budgets
• Developed and Implemented Communications Strategy
• Manage internal process
• Managed Transformation & Innovation
• Managed Relationships
• Managed Self

Minimum Experience Level

• 10 years+ analytical experience (data analytics)
• 5 years+ people management experience
• Technical skills: SQL, Power BI, Microsoft Suite

Technical / Professional Knowledge

• Administrative procedures and systems
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Customer Focus
• Decision Making
• Managing Work
• Quality Orientation
• Technical/Professional Knowledge and Skills