MIS Manager - Nedbank

eg. Accountant or Accounting or Kempinski

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The purpose of the role is to manage a team of MI Analysts to provide data analytics and insights to make a positive impact across Nedbank Insurance Distribution to achieve Nedbank Insurance's penetration and cross sell goals.

Job Responsibilities

  • Provide strategic input into the effective management of NI distribution to achieve the desired outcomes and targets.
  • Provide direction and support to improve the usage of data to drive quality sales and retention.
  • Ensure delivery against NI data analytics roadmap.
  • Ensuring the provision of accurate and timeous KPI tracking and trending across NI Distribution.
  • Promote data driven decision making through: The delivery of ad hoc data requests; The development of a suite of standardised MI reports; Automation and dashboard development; Proactively share information and insights.
  • Ensuring the maintenance, monitoring and continous improvement of data environment and reports.
  • Provide budget projections for 3 year planning, adhering to strict submission deadlines throughout the process.
  • Provide business and insights support into the Stakeholder relationships.
  • Support information utilised in sales campaigns, not provided by the Corporate Actuarial Team.
  • Responsible for being NI Distribution market conduct lead: Liasing with Customer Experience regarding requirements and submission.



  • Provide input into NI market conduct scorecard by agreet date and in agreed format; Interpretation of market conduct scorecard measures.
  • Ensure effective stakeholder management of CIA (Central Intelligence Agency) according to NI stakeholder framework.
  • Ensuring and supporting accurate Insurance data inclusion for segment and cluster reporting.
  • Keeping abreast with BI industry developments.
  • Strict adherence to Nedbank data compliance and regulation.
  • Ensure continous oversight and support of MI Specialist in the team.
  • Prioritisation of deliverables.
  • Promote an environment of learning and innovation in the data analytics team.
  • Management of a team.

People Specification

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • Bachelors Degree in Mathematics / Applied Mathematics / Statistics / Computer Science / Informatics
  • Post Graduate qualification in Mathematics / Applied Mathematics / Statistics / Computer Science / Informatics

Type of Exposure

  • Completed Reports and Achieved Budgets
  • Developed and Implemented Communications Strategy
  • Manage internal process
  • Managed Transformation & Innovation
  • Managed Relationships
  • Managed Self

Minimum Experience Level

  • 10 years+ analytical experience (data analytics)
  • 5 years+ people management experience
  • Technical skills: SQL, Power BI, Microsoft Suite



Technical / Professional Knowledge

  • Administrative procedures and systems
  • Business principles
  • Business terms and definitions
  • Data analysis
  • Governance, Risk and Controls
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Cluster Specific Operational Knowledge

Behavioural Competencies

  • Communication
  • Customer Focus
  • Decision Making
  • Managing Work
  • Quality Orientation
  • Technical/Professional Knowledge and Skills



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