Call Centre Jobs In Johannesburg : Call Center Agent - Ciazcon
Call Centre Jobs In South Africa 2021Jobs In Johannesburg 2021
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Currently we are searching for a Call Center Agent for Johannesburg, South Africa.
Responsibilities of this Post:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to the policy requirements.
- Informs clients by explaining procedures; answering questions; providing information
- Maintains communication equipment by reporting problems
- Establishes policies by entering client information; confirming pricing.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Accomplishes sales and organization mission by completing related results as needed.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
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Requirements of this Post:
- Matric.
- At least one (1) years’ experience in a Call Centre environment.
- Excellent data entry and typing skills.
- Excellent English and Afrikaans communication and writing skills.
- Manage large amounts of inbound calls in a timely manner.
- Ability to handle the pressure of difficult clients - always remain calm, friendly, courteous, polite, professional and willing to assist.
- Demonstrate a high level of customer service at all times.
- Attention to detail and accuracy.
- Knowledge of customer service principles and practices.
- Ability to multi-task, set priorities and manage time effectively.
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How To Apply
Interested applicants should:
Click Here To Visit The Official Website To Read More & Apply Online
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