Fleet Administration Coordinator - FirstRand Bank

WesBank, a division of FirstRand Bank Limited, is a leading Vehicle and Asset Finance bank and part of one of the largest financial services groups in Africa. WesBank has over 40 years experience in asset finance. We focus on providing secured instalment finance to retail, public sector and corporate markets, as well as related services such as insurance, fleet management and full maintenance rental. WesBank is the partner of choice for over 60 leading international brands in fields such as automotive original equipment manufacturers (OEMs), insurance providers and oil companies. We are a global company with successful operations throughout Africa as well as the UK.

purpose

The purpose of the Fleet Administration Coordinator role is to provide back office administration support with regards to Fleet lease agreements to Account Executives, Marketers and Customers.

responsibilities

• Optimises work through the application of learning experiences
• Engages in activities for own development
• Contributes to cost efficiencies
• Ensures operational excellence through the delivery of work processes according to defined quality standards
• Contributes to teamwork
• Delivers customer service through adherence to quality service standards
• Generates quotes
• Provides administrative support in processing deal conversions
• Administers lease agreement contracts
• Resolves incoming telephone queries and directs unresolved queries to the relevant departments

experience and qualifications

• Minimum Qualification - Grade 12
• Preferred Qualification - Grade 12
• Experience - One year experience in an administration support role

additional requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.