Cashier Development Officer at Dis-Chem Pharmacies

Dis-Chem Pharmacies has an opportunity available for a Cashier Development Officer at our Head Office in Midrand. The primary responsibility will be to provide support to the team including Dis-Chem’s Frontline Supervisors, Admin Managers, Assistant - and Store Managers, with regards to point of sale queries, information on changes and updates. The role will also provide training to relevant employees within the Point of Sale department.

Job Specification…

• Ensure point of sale employees receive ongoing training and coaching as per business requirements.
• Keep accurate records of all training activities.
• Ensure that Point of Sale employees are up to date with all departmental changes.

• Forecast future training requirements and address them accordingly.
• Ensure accurate data capturing and completion of documentation is timeously completed.
• Ensure effective verbal and written communication with all relevant stakeholders in a speedy and timeous manner.
• Report any matters of concern to the relevant individuals.
• To collaborate with management staff to get feedback on customer and staff complaints in order to design more effective training materials.
• Remain informed of weekly Cash-up variances nationally to identify training requirements and report irregularities.

Competencies

Essential:

• Cashier Operational Knowledge, Supervisory Principles, Practices and Methods
• English – Read, Write and speak well
• Computer Skills – Microsoft Office: Excel
• Attention to detail
• Analysing and assimilating information
• Good customer service skills
• Interpersonal and team working (esp. influencing and conflict management ) in a matrix environment
• Good communications skills
• Planning and organisation skills
• Problem solving skills
• Facilitation and presentation skills
• Trustworthy and honest
• Attention to detail
• Time management and deadline driven

Minimum Requirements…

Essential:

• Grade 12 – Senior Certificate with Mathematics or Maths Literacy and English
• Assessor qualification from accredited institution
• Must have at least 1 Year experience as a Frontline Senior Cashier/Supervisor in retail

Advantageous:

• Moderator qualification will be an advantage
• Previous training experience

Advantageous:

• 3rd additional Language – Speak Well

Special conditions of employment:

• Be able to travel to different branches nationally.
• Be able and willing to work retail and flexi hours.
• South African citizen
• MIE, clear criminal and credit
• Driver’s license and own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account