Locum Receptionists - Intercare Group

eg. Accountant or Accounting or Kempinski



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Intercare Medical and Dental Centres situated in Gauteng seeks to recruit for a locum/part-time Receptionists. The focus of this position is to provide professional customer service by facilitating the patient administration process.


CRITICAL OUTPUTS

  • Provide efficient and professional telephone services.
  • Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
  • Direct all customers to the appropriate location, services and appropriate professional.
  • Ensure patient confidentiality at all times.
  • Ensure that the reception area is always neat and tidy.
  • To refer all emergency cases to the nurse’s station according to protocol.
  • Assist patients with basic account queries and escalate as necessary.
  • Collect all co-payments and account balances according to Intercare policies and procedures.

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REQUIREMENTS

  • Grade 12
  • Administrative experience.
  • Previous experience in a customer focused service environment will be advantageous.
  • Computer proficiency (MS Office).

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